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Frequently Asked Questions

18questions about how zapmail's addresses, tokens, and message retention actually work — plus where a disposable inbox isn't the right tool. For the mechanics behind these answers, see How It Works.

What is zapmail?

zapmail is a free temporary email service that gives you a disposable email address which never expires. Create an address, save its secret password, and receive real email instantly without signing up.

Can I send emails?

No — zapmail is receive-only. It is built for catching OTPs, verification codes, and signup confirmations, not for sending mail.

Is zapmail really free?

Yes, completely. Every feature is free with no catches, no upgrades, and no hidden limits.

Can anyone see my emails?

No. Your inbox is protected by a secret password generated when you create it — that password is the only way in.

Does my temporary email expire?

No, the address itself never expires. Unlike most temp mail services that recycle addresses after a few minutes, your zapmail address keeps working indefinitely. Message contents are automatically cleared after 7 days.

Can I delete my mailbox?

There is no manual delete option right now. Messages purge automatically after 7 days, and the address remains reusable for as long as you like.

Can I receive OTP codes?

Yes — emails arrive live in the inbox the instant they are delivered, so one-time codes and verification links show up right away.

What is the secret password?

It is generated once when you create the mailbox and shown to you a single time. It never changes and there is no recovery flow, so keep it somewhere safe.

Do I need to register?

No signup, no account, no personal information. The secret password you get at creation is your only proof of ownership.

Is zapmail safe to use?

Yes. zapmail is built with privacy in mind — we do not collect personal data or share your information with anyone.

What is the difference between disposable email and temp mail?

They describe the same idea: an email address you use instead of your real one to avoid spam. Traditional temp mail addresses are thrown away after minutes, while a zapmail disposable address stays yours permanently.

Will websites accept a temporary email address?

Most will. zapmail delivers to a real mail domain rather than a widely blocklisted throwaway one, so signups and verification emails generally arrive without issue.

What happens if I lose my secret password?

That inbox is gone for good. There is no account recovery, no linked phone number, and no support flow that can reissue a lost token — this is a deliberate trade-off for not collecting any personal information in the first place.

Can someone else guess or take over my mailbox address?

The address (local-part@zapmail.store) itself is not secret — anyone could type the same one into the address bar-shaped form on the homepage. What protects your inbox is the secret token, which is never guessable and is shown to you exactly once.

Can I reuse an address someone else created?

Yes. Creating a new assignment for an existing address (via reassignment) immediately invalidates the previous holder's token and starts a clean inbox — but the address itself, and any service still emailing it under someone else's old signup, keeps working the same way.

Should I use zapmail for banking, government, or healthcare accounts?

No. Those services need long-term, recoverable access to a real identity — something this service intentionally does not provide. Use zapmail for one-off signups, trials, and verification only. See the Limitations section on the homepage and our Terms & Conditions for the full list of unsuitable uses.

Do you log my IP address?

Our hosting providers (Vercel and Cloudflare) log standard request metadata — IP address, user agent, timestamp — the way most websites' infrastructure does, for security and abuse prevention. This is not linked to mailbox contents in our application database. See the Privacy Policy for details.

Is there an API?

The web app talks to a small internal API to create mailboxes and fetch messages, but it isn't published or supported as a public/stable API for third-party integrations at this time.

Question not answered here? Check the Privacy Policy for data handling specifics, or the Terms & Conditions for the rules of using the service.